At home or on the go, doctors and mental health professionals are here for you.
Using LiveHealth Online, you can have a private video visit on your smartphone, tablet, or computer.
When you're not feeling well you can get the support you need easily using LiveHealth Online. Whether you have a cold, you're feeling anxious or need help managing your medication, doctors and mental health professionals are right there, ready to help you feel your best. Using LiveHealth Online, you can have a video visit with a board-certified doctor, psychiatrist, or licensed therapist from your smartphone, tablet, or computer from home or anywhere.
You've got access to affordable and convenient care
Your Anthem plan includes benefits for video visits using LiveHealth Online, so you'll just pay your share of the costs usually just $49 or less for medical doctor visits, and a 45-minute therapy or psychiatry session usually costs the same as an office mental health visit.
On LiveHealth Online, you can:
- See a board certified doctor 24/7. You don’t need an appointment to see a doctor. They’re always available to assess your condition and send a prescription to the pharmacy you choose, if needed.(1) It’s a great option when you have pink eye, a cold, the flu, a fever, allergies, a sinus infection or another common health issue.
- Visit a licensed therapist in four days or less.(2) Have a video visit with a therapist to get help with anxiety, depression, grief, panic attacks and more. Schedule your appointment online or call 1-888-548-3432 from 8 a.m. to 8 p.m., seven days a week.
- Consult a board-certified psychiatrist within two weeks.(3) If you’re over 18 years old, you can get medication support to help you manage a mental health condition. To schedule your appointment call 1-888-548-3432 from 8 a.m. to 8 p.m., seven days a week.
- Visit with a doctor 24/7 who knows the latest allergy treatment trends. Get answers, a treatment plan and prescriptions if needed.
Sign up for LiveHealth Online today- it's quick and easy
Go to livehealthonline.com or download the app and register on your phone or tablet.
Want to learn more about how to use LiveHealth Online - watch a tutorial here.
1 Prescription availability is defned by physician judgment and state regulations. Visit the home page of livehealthonline.com to view the service map by state.
2 Appointments subject to availability of a therapist.
3 Prescriptions determined to be a “controlled substance” (as defned by the Controlled Substances Act under federal law) cannot be prescribed using LiveHealth Online. Psychiatrists on LiveHealth Online will not offer counseling or talk therapy. Appointments subject to availability.
Online counseling is not appropriate for all kinds of problems. If you are in crisis or have suicidal thoughts, it’s important that you seek help immediately. Please call 1-800-784-2433 (National Suicide Prevention Lifeline) or 911 and ask for help. If your issue is an emergency, call 911 or go to your nearest emergency room. LiveHealth Online does not offer emergency services.
If you’re a retiree or have coverage that complements your Medicare benefits, your employer sponsored health plan may not include coverage for online visits using LiveHealth Online. Check your plan documents for details. You can still use LiveHealth Online, but you may have to pay the full cost of a visit. Online visits using LiveHealth Online may not be a covered beneft for HRA and HIA+ members.
LiveHealth Online is the trade name of Health Management Corporation, a separate company, providing telehealth services on behalf of Anthem Blue Cross and Blue Shield.